I truly believe that certain people are better suited to work with the elderly than others. Like you said, this caretaker had compassion and her heart was in the right place. Some people are in certain jobs because of the wrong reasons or because it is not what they really wanted to be doing, but somehow that's where they ended up. It is like any other profession. Some people are in jobs they should be in and some people are in jobs that they never should have been in in the first place. I hope this makes sense to you!